Vex IQ controller not charging

My team controller is not charging at all and even If I try using the optic cable no lights turn on

Just to verify, is this an IQ controller ?

Is it a generation 1controller (old with tether port on the back) or a new generation 2 controller ?

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Gen 1 controller vex IQ controler

Do you have any other chargers or controllers? Try switching between them to figure out if the problem is with the charger or the controller. If your controller is damaged or very old, it may need replacing.

I have already tried using a different cord and it still did not work