Vex IQ does not work

Hello friends.Faced with such a problem . When the Vex IQ robot starts, a sound appears, but only a white screen lights up on the robot’s displays. The computer also does not see it.Can I solve it?

Yes go to the page with the VEXOS for VEXIQ. Follow the directions to reset back to original setting and try to reload the brain that way.

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I followed, there is only an image about the update, but then, as I understood, I need to confirm the update, but I can’t because pressing v does not happen, it only turns on

so in the same way, sensors and controller are not displayed in VEXos

I just have a white screen, nothing

Ok, you’ll need to contact VEX support and see what they can do for you. or call, they are on central time.

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