Hello there. I turned on my VEX IQ Gen 2 Brain this morning and have gotten a white screen. This brain is new as I got it just this month in June 2022. It is not recognized when plugged into a USB and VEXCode is opened. I am attaching an image to show what I see.
Did it ever work ?
If pulling the battery and trying again just keeps showing the white screen, call vex support and have them exchange it for another.
I hooked the battery up and charged it for a while. Then I put the battery back in and it worked.