Folks, I’m using the VEXOS utility but it will not recognize the VEX IQ Brain. What I have tried already:
I have downloaded the latest version of the utility.
I have tried three different cables in hopes it was the problem.
I have tried one PC and two Macs.
I have tried every possible USB port.
Still every time the utility will open fine but it cannot see a device connected. I typically turn the brain on after connecting the device to a PC/Mac.
I’ve tried the online chat with VEX. First they say they are busy, despite me being first in the queue, and want me to email them - which will probably make for a generic answer. So far they have been no help.
I bought Bluetooth radios for the brain but it needs to be updated to use them so I may have to send them back.
Any advice from you VEX IQ veterans out there? We are still in the shallow end when it comes to experience.