Vex Pilot App is made for older version of Android

Hello,

I bought the “VEX Robotics Offroad Truck” and only then figured out that the “Vex Pilot” application is “made for older version of Android”? I tried Android 10 and 12 and neither of them worked.

Would it be possible to get any support for this? How can I steer this truck?

PS. I wasn’t sure which category should this be put into.

Thanks in advance

You should contact sales@vexrobotics.com to get this sorted out.

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Hi, I’m having this same issue, also trying to connect the Off Road Truck. The app is working on my old android phone but doesn’t connect. On a different phone, Android version is newer and app unavailable.

Would be great to see this app updated! Thanks

I reached out to Vex support on the 9th of April, but they were busy organizing VEX World championships.

I pinged another message on the 21st of May but got no response.

Hopefully, they will have some capacity to rework that soon

You will need to contact sales@vexrobotics.com or call their phone 903-453-0802.

They are closed on Monday so you’ll need to wait until Tuesday.

This will be an ongoing problem with lots of things that use phones / tablets for controllers. I have a spiffy track robot with an arm and a camera that no longer gets software support. So I keep an ancient iPad around to run it.

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Is that a Gomer Foster?

Like Gomer, but it was sold by Sharperimage. The newer ones come with a remote control, the original one used an iPad. Not sure I think I got it in 2013-14?