Vex power expander wires

The wires that connect the power expander to the battery have started to brake where they enter the plastic housing. Are we allowed to fix them? I am asking because we would have to open the housing to fix the wires. I also think that this is somewhat of a design flaw with the current and old power expanders because we have had this happen to 3 out of the 4 powere expanders that we own. This has happened with both versions of power expander.

Thanks!

Hello Team 7702,

This will need to be fixed by VEX, specially if you are still under warranty.
For further instructions on returns, please send an email to: support@VEXrobotics.com

-Eli