VEX V5 controller programming

Been using a controller that is fairly new (1.5 years) and whenever I’m driving my robot is randomly freezes and even after using the restart button on the back it doesn’t turn back on. Battery is fully charged and is up to date. Is there any possible way to reprogram my controller before deciding to get a new one?

Hello,

One thing I usually try when my controller freezes, as it is about as old as yours, is plugging it up and letting it sit on a charger for a few days. I would also make sure your brain program is fully up to date as well, as that has an impact on performance.