VexCode for IQ constantly asking for firmware update

I am having trouble connecting several VEX IQ robots to VEX Code. When we connect them, the icon turns orange and says, “firmware out of date”. When I force an update on the robot, it still says, “firmware out of date” when I plug it in again. Any ideas??

The robots show the latest version of firmware, and it works on some of the robots.

This is unfortunately a known issue that will be fixed in the next firmware update for IQ.

To resolve it, you can go to “Settings” -> “Erase User Programs” on the IQ Brain before connecting the brain to the computer. This will repair the brain’s catalog and should resolve the issue moving forward - you should only have to do that once.

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Thank you!

This fixed the problem.