VEXcode VR not loading for student

Patricia_Drake · October 13, 2020, 4:07pm

Working with VEXcode VR with students during remote instruction and one student is telling me he is not able to open the program. Are there any ideas for how to resolve this issue?

Thank you.

Sharky_do · October 13, 2020, 4:10pm

Well, did they shutdown and reboot
or just delete ur hystory
or use a diffrent web brower like edge, firefox, Etc

tfriez · October 13, 2020, 4:13pm

@Patricia_Drake - Are they unable to load a playground, or not able to load VEXcode VR at all? Here are some resources that may help

Patricia_Drake · October 13, 2020, 4:17pm

Student shared that he is not able to load VEXcode VR at all.

Patricia_Drake · October 13, 2020, 4:17pm

Student is using a school issued Chromebook

Sharky_do · October 13, 2020, 5:27pm

Could be the prblem with the chromebook, if it is allowed maybe he should change out the chromebook

Patricia_Drake · October 13, 2020, 6:09pm

Thank you. I will see if he has access to another device.

Patricia_Drake · October 13, 2020, 6:10pm

Thank you for your assistance, tfriez.