VexIQ 1stgen firmware Update Problems with Vexcode - USB Failure Error

Is there a trick to getting the USB to recognize the robot? My 1st gen robots worked fine before my students started programming with Vexcode. Now half of the robots aren’t recognized by the firmware anymore - it acts like it once to connect then the VexOs utility disconnects and I get a USB failure error. Is there any help out there.

The USB Failure is typically from having VEXcode and the VEXos Utility both open at the same time - they’re both fighting over the same communication port to the Brain.

If you were using ROBOTC previously, you may need to “Erase All Programs” under “Settings” to remove the ROBOTC firmware that resized the file slots to accommodate the firmware.