Vexnet 2.0 not connecting

I recently got a Vex joystick and it came with the vexnet keys 2.0. I can’t get them to connect. I can tether the joystick and cortex and run the program. I also have all the latest drivers and software but I cant get them to connect. Please help. RobotC

Can a mod move this to the general discussion or technical discussion section?

Can you check the firmware version for both the joystick and cortex?

There is a firmware you need to download into the joystick and cortex to make them work. It still work with 1.0 keys.

agh Tabor you beat me mid post:D

I have downloaded the latest firmware onto both the cortex and joystick. Would communication mode while downloading matter?
Sorry about the wrong place I’m new to the forum.