Vexnet problem

I am having a problem connecting the vex nets. I updated the firmware and everything I needed to but they will not connect. They are the 2.0 version they are the white and gray if I said the wrong name.

You sure you updated all the firmware? I would double check that and if issues still continue, then I would start doing temporary solutions like taping it in the cortex, and other ideas.

Make sure you’re running above version 4.0 on the cortex and joystick, and make sure the vexnet keys are running the same software version. I would also recommend taping the keys into the controller/cortex if your USB ports are loose (many ports on our cortexes are)