VEXOS issue

#1

Hi all,

Having issues with the VEXOS program. Once I connect my 2 year old Mac laptop to my IQ bot, the program initially connects and then loses/drops the connection after 1 second (literally - just long enough to see if all sensors/brain have been updated or not by seeing green outlines).

I have unplugged and replugged the microUSB cable (the one that came with the kit), even tried a non-VEX microUSB cable, restarted my laptop, uninstalled/reinstalled the app, etc. Using my own microUSB cable actually improved the speed of downloading programs to the IQBrain, but VEXOS continues to drop/lose the connection.

Anyone else experience this issue? Any resolved? I am going to email support@vex too, but thought I’d cast a wide net.

Thanks!

#2

Are you sure it isn’t a problem with the brain/ cortex/(please-tell-me-what-it’s-called-I’m-not-in-IQ)? You can check this by downloading the program into a brain you know works.

#3

I can download programs and run them without a problem. It’s not a brain issue. It’s definitely VEXos issue.

But that’s a good question to ask for troubleshooting!

#4

Make sure all other programs that may be using the IQ are closed. ROBOTC, VEXcode blocks etc.

2 Likes
#5

Good thought. Didn’t think that coding software could interfere with VEXOS. I’ll have to try that.

Meanwhile, if anyone else has other ideas, please do share!

#6

That seems to have did it. I usually have many programs running at the same time, so I didn’t think that two programs would conflict with each other - and from the same software developer. If it works, then I won’t be posting on this thread agin.