VEXos plugged into IQ Brain, but not recognizing it

VEX IQ General Discussion IQ Technical Discussion
#1

Hello.

I have been trying to connect VEXos to my IQ brain. I am using my Macbook, Mojave OS. I have tried changing the cables, different USB ports on my Mac, rebooting the Brain, restarting my computer, and even reinstalled VEXos (Dec 2019 version). Nothing.

The kicker? I had updated 4 IQ brains prior to this one. Now, any new IQ brains don’t get recognized (either in OS or IQBlocks). I even went back to the first 4 brains and they do get recognized.

Any ideas what to do? I’m stumped.

#2

Are you running the vexOS utility and VEXcode IQ blocks at the same time? If so, close one of them - if you have multiple programs trying to talk to IQ brains at once, none of them will be able to connect.

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#3

No. I’m aware of that issue, but thanks for checking. Called tech support. After a couple more troubleshooting ideas, turned out it was a bad brain. In fact, 10 of them were bad. :tired_face: Sending them all in with an RMA.

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