Over this weekend I found out that my laptop was infected with viruses. I ran a Windows Defender scan and cleaned most of them out, and that solved the problem I was having with a painfully slow Internet.
But now for some strange reason I cannot control my volume. When ever I click on the volume icon in the taskbar nothing happens except it shows the loading icon (this worries me) even when I use the volume controls built into my laptop nothing happens…??? I have a feeling this a a virus…malware??
So, can you guys give me some tips on what I should do?? I am definitely going to buy Norton now though…! Any help would be much appreciated.
Something has been messing with your registers and system settings.
DO NOT connect you computer to the internet. Scan your computer with Norton if you’re gonna get it and set a password to your user account. Until your 200% sure your computer is virus/malware clean, which is probably not gonna happen (sorry to say, nature of the beast), do not reconnect internet.
Technic-R-C
It would help me if I knew where the virus spread too and whats causing the errors. Did it infect your system32 file? Do you have any locations/directories listed? Try using AdAware and Zone Alarm. They are free downloads off of download.com. AVG antivirus is good also.
You can delete registries by accessing the registery list by using the regedit command in the Run program. However do not do this unless you know which registry your dealing with. You’ll see that there are TONS of them. THe spyware/virus cleaner will usually tell which registry has been afected and that it has cleaned it out. However this is not true in most cases because the software does not trap all files assosiated with it and the virus/spyware regenerates and attracts more viruses. At this point download, AdAware, Zone Alarm (to stop programs from running), and AVG antivirus. Get Norton 2008 if you can. Good luck
Thanks a bunch. I’m downloading those programs (already had AVG). Thanks for all of the help, and yes Basicxman…I think it might be a Vista SP1 problem. I remember you telling me that.
One last thing…my next computer will run Linux exclusively.
Thank you so much for all of your help. My problem was a combination of trojan horses and ad-ware, both were seriously messing up my network connection and registry.
I pwned them like n00bs in a F1rst-p3rson sh00ter.
most probably there is some spam bumping a 10 year old thread. a couple weeks ago I also faced some spam-related technical support. While we wait for administrators like @DRow , I advise watching this video, you may get some help from this site. it is very much useful.