Vision Sensor Utility crashing

I am teaching the Vision Sensor V5 STEM Lab to my students. I’ve done this for years, but we’re having some problems this year that we’ve never encountered. First, it seems that the utility has updated, but the video tutorial for the vision sensor has not. That’s fine, we’ve figured it out. However, I have a couple students that when we try to launch the Vision Sensor Utility, it just crashes. I’ve take the same robot and vision sensor and gotten it to work fine on my laptop (a pc). However, when they try on theirs (a mac), it just closes every time we open it. To make it even more confusing, most of my students (who have the exact same type of mac) have gotten it to work just fine. I cannot figure out what the issue is. Thanks for any help!