I wanted this in the open discussion thread Sorry for the duplicate post but this Forum seems so different than the old version.
Recently our team upgraded to Robot C 4.52 and we acquired a team license bundle as we have a summer camp next week and plan to include programming in this years program. As we went about D/L and trying Robot C 4.52 and eventually ‘activating’ it we ran across some weird behavior but it seems to have a simple workaround (for part of our problem).
For most of our PC’s which are a mix of Windows 7 and 8, we were able to install and the program worked as expected. but for the ‘team’ laptop which has an ADMIN account and a regular user account, although we were able to install successfully under the team account we were not able to set all defaults and have them stick from run to run (closing Robot C and re-opening). Specifically the platform would always default to Vex IQ vs. staying switched to Cortex. I did not observe this behavior on any other PC. and when I finally got the license info I tried applying it on that PC and although it initially activated, once I shut down Robot C & re-opened it I was back to a trial license state. I’ve contacted Tech support and I am working through them to get the license issue resolved because the Robomatter license serve believe this laptop has an active license.
I began to suspect the issue with settings not being saved should be solved before trying another ‘activation’ so After some experiments I finally logged in as MENTOR (our team admin account) and when I started Robot C it re-set the trial license to 10 days and allowed saving all preferences.
I logged back into the team account and the trial license was reset back to 10 days (had been 4 days left) and I can now switch between Cortex and Vex IQ and the setting sticks after closing Robot C. Interestingly things like 'display splash screen, and menu level (we always use super user) were persisting all the time.
So if you have weird persistence behavior under a trial run of Robot C you might want to sort that out prior to activating it when you buy it.
Although I went through the same sequence of events on another laptop installing under a non admin account (asked for escalated privileges as before) and running the trial and then changing settings and I did not see any issues. One difference is the team laptop runs Windows 8 and my second attempt was on a windows 7 laptop.
Will post again if anything significant comes up in my Tech Support resolution.
This is probably just a Windows fluke.
Cheers - Kb