I have a Gen 2 controller that forces the Brain to turn off within a few seconds of pairing.
The controller does this no matter which of the Brains we connect to. Everything has up-to-date firmware and is fully charged. I tried removing and replacing the controller battery. What else can we try?
Does the controller turn off as well ?
Not sure I’ve ever seen this before, holding the power button on the controller will turn off both systems, it might be a faulty power button, but then it would be hard to put the controller into the pairing mode as well.
I’ve had something similar to this problem before but for VEX V5 controller…
What worked for me was using a paper clip and putting it into the hole with the button, then after doing that and charging it for a while, it started working again. Is there a reset button for IQ controllers? Maybe the solution will be similar.
There is not, removing battery is the way to do a complete hard reset
The controller does turn off once it pairs, if I’m pairing with a Brain I’ve paired it to already. If I use it on a new Brain, it stays on through the pairing process and only shuts off once it’s paired and the Brain has turned off. And if I turn the controller on with no Brain nearby, it stays on indefinitely.
I asked the other coaches in my school district and nobody there has seen this problem either. Going to contact VEX support directly and hope they can help.