How can I properly reinstall VEXos using Boot Loader Mode on VEX IQ 2nd Generation, after the failed update to 1.0.9?

VEX IQ General Discussion IQ Technical Discussion
1

Hello,

I have a VEX IQ 2nd Generation Brain that no longer starts normally and now only boots into Boot Loader Mode. The issue appeared after updating to VEXos 1.0.9, which did not install correctly. Since then, the Brain has been unstable and I cannot reinstall the firmware.

Here is what I tried:

  • Updating through the web version (VEXcode IQ Web) → the progress bar always stops halfway and never completes.
  • Using VEXcode IQ Desktop → the firmware update also freezes halfway.

My question is:
:backhand_index_pointing_right: How can I properly reinstall VEXos using Boot Loader Mode on VEX IQ 2nd Generation, after the failed update to 1.0.9?
Is there a recommended procedure or a special tool for this case?

Thank you for your help!

2

Submit feedback after attempting to perform an update using VEXcode,
support can then determine what the issue may be.

edit: look like you already did, support will take a look tomorrow.