Is it true... v5 part exchange

VEX V5 General Discussion
1

Is it true that if u return a messed up v5 part vex will send u a fresh one for free

2

yes my team has mailed a brain or two back for a new one. I would email vex support to get this done.

3

Im just asking for future notice.

4

The term you are looking for is RMA (return merchandise authorization). VEX has info on that process on their ‘Contact Us’ page. I would not expect them to replace parts that failed due to abuse. RMA is usually reserved for parts that are in some way defective.

5

So if i drop a controller and it breaks they wont take it
By break i mean like messed up screen

6

Taken from: https://www.vexrobotics.com/how-to-order

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7

I swear everytime i see u in my notifications my heart skips a beat

8

You should probably see a doctor then. Might want to get that checked out.

9

I used to be quite excited when an admin replies to my post. But this one time I got roasted by Karthik, and now I’m in the same boat as @ketchup.

10

As a doctor I evaluated @ketchup and if this is a kind of reputation you have among the forum users then, yes, his reaction is perfectly normal.

11

Well. I mean i never know if u r one of my notifications for banhammering ™️ Or comic relief

Yes i now own the term banhammering™️

I will allow drow use the term banhammering™️ For free

12

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