Hi all, I didn’t know where else to turn. I tried to login to my RObotEvents account and the PW didn’t work, so I thought I had forgotten it or mistyped it and just hit the Forgot Password button. I entered an email address and waited for the link to get mailed to me… and nothing happens. I tried a bunch of different PWs, no luck. I tried a different browser – no email came to help reset the PW.
I checked the spam folder, even tried logging into my Outlook account online (rather than through the mail client) and saw no indication an email had been sent. I checked the online spam folder. I checked that my account was receiving email. Again, everything checks out. But Robotevents.com seems to not “see” my address.
Has anyone elese seen this happen? Anyone know what is going on? Is there some browser setting I need to change? I didn’t set the privacy / cookies on anything but the defaults. I am pretty sure popups are allowed, for example.
Any help is much appreciated, and yes I emailed the support team but I don’t expect to hear anything from them until Monday.