FYI, we’re going to do some server maintenance 2023-07-21T20:00:00Z which may take an hour or two. The forums will be in read-only mode and then unavailable for a few moments.
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The server maintenance is finished, and while we were doing that the forum software has also been upgraded; let us know if there are any issues.
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In past, could log in with VEX account, this pushes to an error page.
Would recommend testing that.
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We will check that out, but might not be until Monday.
Also noticing some Avatars are still missing … those should rebuild over the next few hours, but if they don’t show up you’ll probably have to re-upload.
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A few things -
- Please announce this way in advance (this was probably not a security update)
- Please do this during week so you can have staff on hand to remedy situations
- Please announce what features / UI / UX changes going to happen
- Please have test plan for making sure VEX specific support is in place (such as use VEX account credentials to log in… )
Error I encountered using feature of logging in VEX account:
Oops
The software powering this discussion forum encountered an unexpected problem. We apologize for the inconvenience.
Detailed information about the error was logged, and an automatic notification generated. We’ll take a look at it.
No further action is necessary. However, if the error condition persists, you can provide additional detail, including steps to reproduce the error, by posting a discussion topic in the site’s feedback category.
Profile picture is gone…
We can circle back Monday.
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This was an overdue underlying OS security update that we had to do.
The VEX Login is working now; there was a new security feature added to Discourse that prevented it from working.
Profile pictures look to still be re-optimizing from the original uploads; the missing images should reappear soon.
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Not to be ‘that person’, but “overdue” and “security updates” should not be used in the same sentence, especially for a business-sponsored website that supports & promotes your core business.
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I knew it would happen some day. Now both CD and VEX do not work on my original iPad Aire. (The CD up grade broke it
a few months ago. So sad, with the cool snapon keyboard, it’s like having a small iPad laptop.
Sorry, ‘Overdue’ was a poor choice of words. We were still well within the LTS security coverage provided by Ubuntu.
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Looks like these are still actively rebuilding. I see yours came back, but other are still queued up. I was hoping they’d be done by now.
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Yeah I see other people’s pics coming back but I manually re-added mine
Hope to get mine back as I didn’t save the original pic.
I grabbed mine from waybackmachine
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Are they still rebuilding? I haven’t noticed significant progress since probably Saturday morning or so. Any chance you could grab the already built versions from the backup?
It’s still (slowly) optimizing the images – this includes any uploaded images, not just profile images.
Based on the new file names it’s creating, it doesn’t look like copying from the backup would help any.
Looking at the number of optimized images in the backup, this may take another day or two. 
As a few have already done, feel free to upload a new profile picture if you’re tired of waiting.
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So looks like the images are lost?
Unfortunately, it looks like it.
I might recommend seeing if you can grab the photo off Wayback Machine if you don’t have the profile picture saved locally.
Our apologies, but the update to the forum software was a necesary one.
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More concerningly it seems that all videos linked in old posts are now gone.
For example:
It seems to work just fine for me.