I am having an issue with my brain being able to recognize the controller. I have tried below options and the controller is still not being recognized. I am using a mac by the way.
Before trying out these options I made sure to verify that the smart radios were plugged in all the way and the cables were plugged in snug.
Option 1 - Connect all devices to the brain and turn on vex os utility software. All the motors are recognized and the controller is not.
Option 2 - Unplug all devices and just have the controller connected to the brain. The controller was not recognized at this point.
Option 3 - Firmware update was performed to all devices with the exception of the controller since it is not being recognized. How do I roll back to a different version of the firmware on a mac?
I really appreciate any pointers anyone can give me in this regard. I will be calling vex support tomorrow to see if there is anything else that I can try.
Thanks in advance.