I am new to VEX IQ, and I am having some trouble with my computer recognizing the Robot Brain being plugged into my desktop in the VEX Coding Studio.
When I plug in the USB from the Robot Brain to my desktop, it is not recognizing it and saying “no devices found”. I have installed the VEX Utility Setup program and tried to update the Robot Brain, but this did not solve my problem. If I could get any troubleshooting tips for connecting the Robot Brain to the desktop using USB I would really appreciate it.
Another problem I am having with a separate Robot Brain is that the screen is stuck on the screen that is shown while updating. I have attached a picture. I have unplugged the battery and from my desktop, but the screen still shows up even after restarting it. Help with this issue is greatly appreciated as well.
Once again, I am new to VEX IQ, so any tips and tricks with troubleshooting these issues would help me greatly.